medRxiv [Preprint]. 2025 Aug 13:2025.08.11.25333436. doi: 10.1101/2025.08.11.25333436.
ABSTRACT
BACKGROUND: Youth living with HIV (YWH) face persistent barriers to care engagement and viral suppression. Telehealth expanded during COVID-19, offering new possibilities for access, but provider perspectives on its use with YWH are underexplored.
METHODS: A national mixed-methods survey captured experiences of 156 HIV care providers. Quantitative data were analyzed using descriptive and inferential statistics; qualitative data were analyzed using reflexive thematic analysis.
RESULTS: Most providers (88.5%) believed telehealth would continue to play a role in HIV care. Reported benefits included improved access (80.7%) and workflow efficiency (64.7%). However, providers were significantly less likely to discuss sensitive topics “often” via telehealth compared to in-person care, including mental health (81.4% vs. 92.9%, p = 0.0008) and sexual health (77.9% vs. 93.6%, p < 0.0001).
CONCLUSIONS: While telehealth improves access for YWH, hybrid care models and targeted provider training are needed to address privacy, communication, and trust when discussing sensitive health concerns.
PMID:40832380 | PMC:PMC12363686 | DOI:10.1101/2025.08.11.25333436
