Improving commitment to family-centered care in the NICU: a multicenter collaborative quality improvement project
Improving commitment to family-centered care in the NICU: a multicenter collaborative quality improvement project

Improving commitment to family-centered care in the NICU: a multicenter collaborative quality improvement project

J Perinatol. 2025 Feb 20. doi: 10.1038/s41372-025-02232-1. Online ahead of print.

ABSTRACT

OBJECTIVE: Despite evidence demonstrating the positive impact of family-centered care (FCC) in the neonatal intensive care unit (NICU), FCC is not standard of care. This multi-center, quality improvement initiative aimed to increase the percentage of NICUs with FCC committees and Family Partnership Councils (FPCs).

STUDY DESIGN: Participating NICUs were divided into small groups for collaborative mentoring. A key driver diagram and Pareto charts evaluated barriers to FCC and directed interventions. The primary outcome measure was development of an FCC committee and/or FPC. Process measures were views of bi-monthly educational webinars, evaluated using Statistical Process Control charts.

RESULT: Across 22 NICUs, the percentage with FCC committees and FPCs increased from 18% to 59% and 18% to 45%, respectively. Average webinar views increased from 28 to 182 views/webinar with clear signal on XmR chart.

CONCLUSION: A collaborative mentoring model and focused education achieved the goal of increasing NICU FCC committees and FPCs.

PMID:39979434 | DOI:10.1038/s41372-025-02232-1