Cleft Palate Craniofac J. 2025 Jun 16:10556656251349283. doi: 10.1177/10556656251349283. Online ahead of print.
ABSTRACT
BackgroundConsolidated, multidisciplinary care for children with cleft palates and craniofacial conditions is ideal, but no-shows and same-day-cancellations hinder such clinics.SolutionAdditional appointment reminders were ineffective, so we have initiated discussions with our hospital system and electronic medical record provider to implement a predictive risk model for patient non-attendance.What I/we did that is newOur innovative approach focuses on evaluating factors related to clinic non-attendance and engaging stakeholders in designing interventions aimed at increasing patient attendance and clinic utilization.
PMID:40519129 | DOI:10.1177/10556656251349283
