Managing Mental Health Crisis Calls Received by a US Poison Center: A Statewide Collaboration Between the Georgia Poison Center, 911, and 988
Paediatrics
Managing Mental Health Crisis Calls Received by a US Poison Center: A Statewide Collaboration Between the Georgia Poison Center, 911, and 988
Paediatrics

Managing Mental Health Crisis Calls Received by a US Poison Center: A Statewide Collaboration Between the Georgia Poison Center, 911, and 988

Am J Public Health. 2025 Aug 28:e1-e4. doi: 10.2105/AJPH.2025.308229. Online ahead of print.

ABSTRACT

The Georgia Poison Center developed a protocol for managing mental health crisis cases via iterative feedback with Georgia 911-related emergency medical services and Georgia 988-related mental health services. The Georgia Poison Center managed 533 such cases in 2024 (the year of protocol implementation), of which 45 (8.4%) were transferred to 911. Our study demonstrates that emergency services can effectively develop statewide collaborations to improve mental health outcomes and that poison centers have a vital role in national suicide prevention efforts. (Am J Public Health. Published online ahead of print August 28, 2025:e1-e4. https://doi.org/10.2105/AJPH.2025.308229).

PMID:40875971 | DOI:10.2105/AJPH.2025.308229